Your region
Electricians in the Wellington regionFrom Kāpiti to the Wairarapa, with the wind and the faults.
The Wellington region has three lines companies: Wellington Electricity for the city, the Hutt Valley and Porirua, Electra on the Kāpiti Coast, and Powerco in the Wairarapa. A line down or a damaged pole goes to them. For anything inside your home, tell us the job and we'll match you with one licence-checked local electrician who does that kind of work.
Who to ring, and where
Wellington Electricity: Wellington, the Hutt Valley, Porirua
24 hour Electricity Emergency Line: 0800 248 148, for downed lines and damaged poles. For a power cut, check its outages page, then tell your retailer.
Electra: the Kāpiti Coast
Paekākāriki up to Ōtaki and beyond. Outages and faulty equipment: 0800 567 876.
Powerco: the Wairarapa
Masterton, Carterton and Greytown. Emergencies: 0800 27 27 27.
After an earthquake
WREMO says to turn the power off at the main switch if there are sparks, broken wires or electrical damage, but only if it's safe to reach it. Aftershocks can expose live wires, so stay clear and have a licensed electrician check before you switch back on. Burn marks or crackling at the switchboard: don't touch it, and ring your lines company.
Why your house might be the last one back on
Wellington Electricity fixes the outages affecting the most customers first, so single-property faults are typically repaired last. After the February 2026 storm, with Wellington's strongest winds since 2013 at 193 km/h, it restored about 21,000 customers and fixed more than 1,000 single-property faults. NZ Herald reported a Korokoro household still off five days later.
WREMO's advice while you wait: unplug major appliances to limit surge damage when the power comes back, skip the candles because of the fire risk, and treat any downed line as live. Wellington Electricity says to keep at least 10 metres away.
Where state housing started, and the character streets
New Zealand's first state housing went up in Petone in 1906, and the first state house of the 1930s programme was built at 12 Fife Lane, Miramar, in 1937. By 1977 Porirua had the country's largest single concentration of state houses. Wellington's character precincts protect pre-1930s homes on 86 hectares of the best-preserved streets.
In a house from any of those eras, find out what's behind the walls before a renovation closes them up again. An inspection tells you whether the old wiring can stay or needs a rewire.
EVs, solar and local pages
About 12,500 EVs were connected to Wellington Electricity's network at its last count, 2,400 more than a year earlier. Since 11 May 2026, small solar systems on its network have flexible export limits, and owners may be signalled to drop export to 5 kW when the local network is congested. Before an EV charger or solar goes in, ask your electrician to check with the lines company.
We have pages for Wellington and Masterton, plus Lower Hutt, Upper Hutt, Porirua and the Kāpiti Coast. Whoever you use, the EWRB public register shows whether their licence is current and whether they've been disciplined in the last three years (how to check).
Where we'd start in Wellington
Save your lines company's number and find your main switch now, not in the dark after a shake. Then, in an older house on the hills, get the wiring looked at before the next renovation rather than during it.
Want a specialist to sort it?
Tell us the job and your postcode. We match the licence-checked local electrician who does this kind of work, and they call you. No ring-around, and your number goes to them alone.
Pick your area
Cities and towns in Wellington region
Questions
Straight answers.
My neighbours have power back and I don't. Who do I call?
Wellington Electricity says to contact your retailer if you're still off after your neighbours are back on. If the fault turns out to be on your side of the boundary, like a damaged service main, that's a job for an electrician.
Who looks after the power pole on my section?
On Wellington Electricity's network, privately owned service poles are the landowner's responsibility, and so is the service main on your property. If a pole is found to be unsafe, a qualified electrical contractor of your choice can repair or replace it.
Related help
Helpful next
Where this information comes from
- Wellington Electricity About Us: Who is Wellington Electricity?, checked 29 October 2026
- Wellington Electricity Damaged power lines or poles, checked 29 October 2026
- Wellington Electricity During an outage, checked 29 October 2026
- Wellington Electricity Introducing our individual outages map, checked 17 February 2026
- Wellington Electricity Wellington Electricity storm response update, checked 20 February 2026
- Wellington Electricity Equipment on private property, checked 29 October 2026
- Wellington Electricity Generate your own electricity, checked 29 October 2026
- Wellington Electricity Annual Price-Setting Compliance Statement for 2025/26 (prepared 1 March 2025), checked 1 March 2025
- NZ Herald Five days without power forces Wellingtonians to hire generators, stop using toilet, checked 20 February 2026
- Electra Electra (home page), checked 29 October 2026
- Electra Our history and our region, checked 29 October 2026
- Powerco Electricity Pricing Methodology 1 April 2026 to 31 March 2027, checked 2026
- Powerco Electricity emergency, checked 28 October 2026
- Wellington Region Emergency Management Office (WREMO) Earthquakes, checked 29 October 2026
- Wellington Region Emergency Management Office (WREMO) Severe Weather (Te Huarere Taikaha), checked 29 October 2026
- Heritage New Zealand Pouhere Taonga First State House (List No. 1360), checked 28 October 2026
- Heritage New Zealand Pouhere Taonga Heretaunga Settlement Workers' Dwellings Historic Area (List No. 7028), checked 28 October 2026
- Wikipedia Petone, checked 28 October 2026
- Porirua City Council Porirua turned 60 in 2025, checked 28 October 2026
- The Spinoff War for Wellington: Inside the legal fight over Wellington's character areas (Joel MacManus), checked 25 February 2025
- Electricity Networks Aotearoa (ENA) Is your power out?, checked 28 October 2026
- MBIE Kete (EWRB public register) Search the Electrical Worker Register, checked 28 October 2026
Rules change, so check with the EWRB, WorkSafe or Tenancy Services if something matters to your job. How we write and check these pages.